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Lexcel - excellence in legal practice management

  • Lexcel hero

    Lexcel provides professionals in law firms, in-house legal departments and international practices with a flexible, supportive management framework to help develop greater operational efficiencies, manage risk effectively, reduce costs and promote profitability.

  • Lexcel is the Law Society's practice management standard designed for the legal sector. It provides a flexible, supportive management framework to help practices develop consistent operational efficiencies and client services, manage risk effectively, reduce costs and promote profitability.

    Lexcel sets the required Standard (PDF 140kb) and scheme rules (PDF 253kb) in eight different areas: structures and policies, strategic plans, financial management, information management, people management, risk management, client care, file and case management. Practices have the flexibility to implement procedures that are appropriate to their circumstances.

    Who is membership for?

    Lexcel is designed for any practice, regardless of the size or type of work undertaken. From private practices in England and Wales and also international markets, to not-for-profit organisations, in-house teams in organisations and local authorities.

    Lexcel can be combined with other quality standards including ISO 9001, Investors in People and the Specialist Quality Mark (SQM) and could reduce the time and cost of your assessment. A joint assessment may also be possible.

    Lexcel is also accepted as a quality standard by the Legal Aid Agency, instead of obtaining the SQM.

    Why apply for Lexcel accreditation?

    It is vital to manage the quality of your legal services effectively. A quality management system that is independently assessed demonstrates your commitment and ability to consistently deliver services that meet client expectations, improve overall satisfaction and assist regulatory compliance.

    Increase client satisfaction

    • Achieve consistent levels of client service across the practice.
    • Reduce the number of client complaints and increase overall satisfaction levels.

    Win more new business

    • Leverage Lexcel to attract new work and provide an advantage in tender processes.
    • Tailor Lexcel to your practice's processes to help provide a clear point of competitive differentiation.
    • Lexcel is accepted by the Legal Aid Agency, instead of the SQM.

    Gain operational efficiencies

    • Increase profitability and efficiency through use of standardised processes throughout the practice.
    • Access more competitive insurance premiums.

    Minimise the risk of claims

    • Protect your brand and reputation by using standardised processes to reduce risks of claims or complaints that may lead to negligence claims.
    • Improve compliance with regulatory requirements.

    How do I apply for accreditation?

    See Apply for Lexcel for full details on how to apply.

    Lexcel v6 will be launched on 29 October 2014. You can be accredited against the current version until 28 February 2015. From March 2015 onwards you will be assessed against v6.

    Read more about the new version and key dates

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