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Helplines for solicitors

    • Consumer information on the SRA website

      The helplines listed below are for solicitors only. If you are not a solicitor, please visit the Solicitors Regulation Authority website via the link above.

  • Practice Advice Service - for solicitors - 020 7320 5675

    Solicitors can call for advice and support on all aspects of legal practice, including:

    ...and more.

    Solicitors can also email queries to:

    More about the Practice Advice Service

    Lawyerline - for solicitors - 020 7320 5720

    Solicitors can call us for advice on client care and complaints handling, including:

    Solicitors can also email queries to:

    More about Lawyerline

    Pastoral care – for solicitors – 020 7320 5795

    Solicitors can call us for information on personal, financial, professional and employment problems. We will refer you to the most suitable helpline for your needs.

    We're here to help solicitors - 09:00 to 17:00 weekdays.

    LawCare - 0800 279 6888

    An independent charity part funded by the Law Society offering free and confidential advisory and support service to help lawyers, their staff and their immediate families to deal with health problems such as depression and addiction, and related emotional difficulties.

    Further information and advice is available on the LawCare website

    Professional ethics helpline

    For advice on the SRA Handbook, call 0370 606 2577 (inside the UK), 09.00 to 17.00, Monday to Friday. The Professional ethics helpline is run by the Solicitors Regulation Authority.

    PII helpline

    If you have questions or concerns about PII insurance, phone our PII helpline on 020 7320 9545, open weekdays from 09:00 to 17:00.

    Facing financing difficulty - help for solicitors

    Visit our Facing financial difficulty webpage for advice and support when the pressure is on or if you are worried about the future of your law firm.

  • Here to help

    All advice to members is free and confidential from our team of experienced solicitors. Lines are open from 09:00 to 17:00 weekdays.
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