Advice to panel members

Some lenders are rationalising their panels on an individual basis, others on a stricter criteria based on size or volume of work.

Our advice to members is to:

• Read our practice notes and attend our events on mortgage fraud and anti-money laundering
• Practise due diligence and vigilance

If you are removed from a conveyancing panel and you either do not fall foul of the new criteria or are unaware of and/or disagree with the reasons for your removal in the first instance you should:

• Contact the bank/building society directly to the contact details supplied. If there is an appeals process detailed on your letter please use this if appropriate.

If appealing a decision by the lender, it may be useful to provide the following information:

• A full account of your transaction history
• Your recent claims history
• Full details of all staff in your practice and their position within your practice. Note down if a solicitor has been admitted to the role on completion of the Qualified Lawyers Transfer Test.
• Provide copies of practising certificate(s), the firm's current professional indemnity insurance policy and your accountant's certificate ? confirming what percentage of the firm's gross fee income is generated from residential conveyancing

Where to send letters of appeal