In the first instance you should complain directly to your
solicitor about the poor service you have received. All
solicitors have a procedure for handling
Each solicitors firm will have a designated
complaints handler whose details may be obtained from the
Solicitors Regulation Authority Contact Centre. Tel: 0870 606 2555
or email: email@example.com
If you've complained to your solicitor about poor service or
about their bill, and you aren't satisfied with your solicitor's
response, you should contact the Legal
Ombudsman on 0300 555 0333, who can help to resolve
your complaint for you.
How to complain about legal professionals who work for people with mental health problems
The Law Society has developed guidance to assist those with mental health difficulties and those working in mental health to complain about the service or conduct of a solicitor or other legal representative.