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Law Society responds to Legal Services Consumer Panel report on voluntary quality schemes in legal services

24 November 2011

Law Society responds to Legal Services Consumer Panel report on voluntary quality schemes in legal services

In response to the Legal Services Consumer Panel report on accreditations Law Society Chief Executive Desmond Hudson said:

“The report is a useful insight into what is a vital part of the legal services market. We are studying the report carefully.

“The Law Society's accreditation schemes and our new web site Law Society approved are designed with the consumer in mind. The Law Society assurance given by these schemes is and will be a powerful resource for our members and the public alike. If we can improve that assurance by acting on the reports recommendations we will do so.

“Applicants for our schemes are assessed by experts in the relevant field. Shortly, for example we will commence unannounced audit visits on CQS members - precisely what the report sensibly proposes.

“CQS has also been designed to allow for on going development, so while the Consumer Panel's report provides a useful snapshot of the current market, it doesn't capture fully future Law Society plans which will see our accreditation schemes consistently evolving. We will shortly be announcing the CQS year two scheme details. I am confident that the improvements we are planning will serve the public, lenders and our members well ”

Ends

Notes to editors:

Contact: Catherine Reed, The Law Society

+44 (0)20 7320 5902