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Consumer survey: solicitors offering value for money

31 May 2012

The Law Society has welcomed independent survey findings from the Legal Service Consumer Panel (LSCP) which show that consumers are increasingly satisfied with the value for money they receive from solicitors. The survey, undertaken for the LSCP by YouGov also showed that satisfaction with the outcome of work undertaken by solicitors has risen slightly to an impressive 84 per cent.

Desmond Hudson, chief executive of the Law Society, said:

'The research suggests that solicitors are responding to the needs of consumers who are feeling the pinch during the double-dip recession, by offering better value for money. It is also reassuring that satisfaction with outcomes of legal work undertaken by solicitors remains so high. This goes to show once again the value of using a solicitor - a qualified, regulated and insured legal professional.'

Read the research (PDF)