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Law Society high street firms survey 2012

25 April 2012

The Law Society, in collaboration with the Legal Services Board and the Ministry of Justice, is undertaking an important survey of law firms in England and Wales as part of a longer-term project to assess the effects of the significant regulatory, economic and legal aid changes occurring in the sector on firms.

We have commissioned TNS-BMRB, an independent market research agency, to undertake the current survey.

The survey, which will be conducted by telephone, will be asking about firms' work and their views on how it might be affected by the changes occurring in the legal services sector. We expect calls to be made to firms between 30 April and 1 June 2012. TNS-BMRB is selecting firms to contact on a random basis.

If you are contacted by TNS-BMRB

TNS-BMRB will be contacting senior, managing or experienced partners in firms. If you feel that it would be more suitable to talk to somebody else in your organisation, please let the interviewer know when they telephone. If you do not wish to participate in the survey please also let the interviewer know, however we do hope you will agree to help us by participating in this survey which will deliver information that is of importance to the whole profession.

In order to provide better support and to understand how changes in the market have affected law firms, it is important that we also obtain information on the level of provision, turnover, staff characteristics and legal aid coverage before changes in the market occur. This will provide a strong indicator of the current health of the legal services market against which future changes can be measured. For this reason we are looking to collect data from the financial year 2010-2011 (the financial year ending 5 April 2011). If your financial reporting year is different, please use the year that corresponds most closely.

Before you are contacted you should receive an information guidance form that outlines the information that will be requested during the interview. It would be very useful if you could collate the information in advance of the interview as this will help keep the interview time to a minimum. Some of the information requested will have been provided to the Solicitors Regulation Authority on your 2011-2012 RF1 Form as part of the renewals process for 2011/12. We hope that most of this information will be easily available to you but, if not, your best estimates will be appreciated.

Please do not send the information guidance form back to us, it is there to help you provide the information during the interview.

Confidentiality

Your name, firm details, or any information or views you give will not be used for any marketing purposes. Any information or views you give will be treated in the strictest confidence by TNS-BMRB and will only passed to the Law Society in an anonymised form such that neither individuals nor the firms in which they work can be identified.