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Tender opens for 2013 civil contracts

23 May 2012

The bid round for civil contracts for 2013 began on 21 May with the issue of pre-qualification questionnaires (PQQs) for applicants for face-to-face advice contracts. The PQQs for telephone advice contracts were issued on 22 May.

The categories not listed below but remaining in scope - such as mental health and community care - will continue and are not being re-tendered in this bid round. The contracts being let from 1 April 2013 are:

Face-to-face advice:

  • family
  • housing and debt
  • immigration ie asylum plus residual immigration work remaining in scope

There will also be tenders for additional contracts for the housing possession court duty scheme and mediation.

Telephone advice:

  • family
  • housing and debt

Combined telephone and face-to-face:

  • discrimination
  • special educational needs

Only the providers who get telephone contracts for discrimination and education will be able to do those cases either at the advice or representation level. Anyone who was hoping to continue to undertake representation in either category will only be able to do so if they secure a telephone contract.

There are separate PQQs for face-to-face services and telephone services. The face-to-face contract is non-competitive and all those who satisfy the PQQ requirements will be able to complete an invitation to tender (ITT). For telephone advice and combined telephone/face-to-face contracts there is a competitive element and only those shortlisted at the PQQ stage will be able to submit an ITT.

Deadline for tenders

The deadline for submitting PQQs for face-to-face contracts is 12 noon on Monday 18 June.

The deadline for submitting PQQs for telephone contracts is 12 noon on Tuesday 19 June.

Further details about the tenders

Face-to-face tender

Telephone advice tender