Client care letters
Client care letters are a vital tool for communicating essential information to your client at the outset of a retainer. This practice note provides examples of how you can communicate all of the information required by rule 2 of the Solicitors' Code of Conduct to your clients in a clear and effective manner.
The latest version has been updated to reflect changes in the Code, which came into force on 1 March 2010, and the implementation of the Provision of Services Regulations 2009. We recommend that you refer to this online version to stay up-to-date with changes.
For more information on client care go to: www.lawsociety.org.uk/clientcare.
For help navigating this practice note, contact the Practice Advice Service.
Current version
Client care letters practice note - 10 March 2010
Archive
Client care letters practice note - 21 January 2010