Lexcel is the Law Society's legal practice quality mark for practice management and client care. It provides a flexible, supportive management framework to help practices develop consistent operational efficiencies and client services, manage risk effectively, reduce costs and promote profitability.
Lexcel sets the required Standard in seven different areas: structure and strategy, financial management, information management, people management, risk management, client care, file and case management. Lexcel scheme rules outline the design, principles and governance processes of the scheme.
Practices and organisations accredited against the Standard have the flexibility to implement procedures that are appropriate to their circumstances.
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Lexcel is designed for any legal practice, regardless of the size or type of work undertaken. From private practices in England and Wales and also international markets, to not-for-profit organisations, in-house teams in organisations and local authorities.
Two versions of Lexcel are available to reflect the needs of domestic and international markets:
Lexcel England and Wales is divided into two versions to meet the needs of legal practices and in-house legal departments. These entities are defined as:
Lexcel is also accepted as a quality standard by the Legal Aid Agency, instead of obtaining the SQM.
It is vital to manage the quality of your legal services effectively. A quality management system that is independently assessed demonstrates your commitment to consistently deliver services that meet client expectations, improve overall satisfaction and assist regulatory compliance.
Achieving Lexcel requires the completion of an application form and assessment.
Lexcel England and Wales v6 is for practices and organisations operating in England and Wales.
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Lexcel accredited practices tell us how their achievement has benefited them