Q&A event with HM Courts and Tribunal Service – 5 August

The Law Society will be hosting a Q&A event with HM Courts and Tribunals Service (HMCTS) focusing on the impact of COVID-19 on Wednesday 5 August, from 5pm to 6.30pm.


Following the outbreak of the COVID-19 pandemic and the introduction of social distancing measures, HMCTS and the legal profession in England and Wales have had to rapidly adapt, primarily through remote hearings, to ensure the wheels of justice keep turning.

As a profession, we have a unique opportunity to submit questions to the CEO of HMCTS, Susan Acland-Hood, about HMCTS's response to the pandemic. The questions will be answered during the seminar.

The aim is to provide an overview of the work that has been undertaken within the court service and the work that still needs to be addressed as part of the court recovery plan.

Submit your questions

This will be an interactive webinar and we are asking members to submit any questions they have about the service in advance.

We invite you to submit questions in advance, but there will also be an opportunity to ask questions during the event. Topics we expect to be covered include:

  • member safety especially in terms of attending court/tribunals buildings
  • experience of remote hearings, including any concerns regarding a client’s understanding, particularly those considered vulnerable
  • operation of Cloud Video Platform
  • backlogs and listing of cases
  • impact on processing times (for example probate and divorce)
  • use of existing court estate
  • Nightingale Courts
  • extended operating hours

Email your questions to hmctscourtreform@lawsociety.org.uk by 12pm on Monday 3 August.

The webinar is free to attend, however you must register online here. Bookings will close 48 hours before the start date.