Improve your cybersecurity by switching to an agile digital workplace

Law Society partner etiCloud explains what an agile digital workplace is, why you should consider one, and how it can strengthen your cybersecurity.


Cybersecurity should be a top priority for any business.

Cyber criminals will target any firm, large or small, and they are becoming more and more sophisticated in their methods.

This is just one of the reasons why you should consider switching to an agile digital workplace (ADW) if you haven’t already done so.

It's a ‘must-have’ if you’re looking to remain one step ahead of the criminals.

What is an agile digital workplace?

An ADW is a private business environment that enables the development of highly efficient workflows as well as delivering uniformity for every member of staff.

It should be a fully bespoke solution to suit your firm’s unique requirements and able to support all your business-critical software applications.

It should also offer the opportunity to integrate a hosted telephone system and other services, such as self-serve client on-boarding and secure data rooms.

The objective of an ADW is to allow you and your team to work anytime, anywhere – and that’s more important than ever now.

The evolution of cybercrime

In a recent blog, Belinda Smith of PIB Insurance Brokers highlights how an ever-increasing reliance on technology, the evolution of cybercrime, and the move to homeworking are resulting in some frightening statistics.

Read Belinda’s blog on ‘why cyber insurance is becoming increasingly important for businesses’

In the first six months of 2020, there was a staggering 715% increase in ransomware attacks compared to the same period in 2019.

Smith discusses how investment in IT can make a company “less vulnerable to cybercrime”. However, it is very clear that taking out a cyber insurance policy is also essential in order to implement the best possible level of protection.

A combination of having a robust cyber insurance policy and switching to an ADW is the best move any law firm can make in protecting itself against cyber criminals.

Choosing a provider

ADWs are designed to facilitate safe and secure working but there are some things you should look out for when choosing a provider in relation to cybersecurity:

  • you should check that cybersecurity is built into their service and what level that is
  • as a minimum, the cybersecurity included should ensure that your firm surpasses the National Cyber Security Centre’s (NCSC) ‘10 steps to cybersecurity’
  • if the service only offers a very basic level of cybersecurity, you will end up having to invest in further measures
  • if the service guarantees you meet the required levels of cybersecurity demanded by the NCSC, there’s an added bonus – you’ll be able to exceed an insurance company’s requirements for a cybersecurity policy in relation to compliance

To get cyber insurance cover, it’s vital to prove your firm has reached a certain level of security and compliance – it’s like taking out a car insurance policy. Just as your car needs the relevant vehicle and emissions tax from the DVLA and, if applicable, a valid MOT – likewise, by demonstrating enhanced security (and therefore compliance) with an ADW, your firm will meet the necessary requirements and potentially benefit from a lower premium.

Implementing an ADW could also save you money on both cyber and professional indemnity insurance policies, and deliver enhanced security if it also includes these key added-value elements:

  • instant, secure and dependable accessibility to information and data on the move
  • support and boost fulfilment of service level agreements
  • built-in email protection
  • purpose-built private cloud platform
  • data is housed in UK-based IBM Tier 4 ISO 27001 data centres

etiCloud is an affiliate partner of the Law Society. etiCloud are already delivering flexibility through their agile digital workplace for over 200 UK law firms in the SME market.

Read our Horizon Scanning report

Our Horizon Scanning report explores some of the themes, opportunities and challenges arising from the future of digital business.

Horizon Scanning: Digital Futures report (PDF 716 KB)

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