You are here:
  1. Home
  2. Support services
  3. Advice
  4. Practice notes
  5. In-house pro bono practice: regulatory requirements

In-house pro bono practice: regulatory requirements

Last updated: 31 May 2018

This practice note includes detailed advice on:

  • There are a number of regulatory requirements that apply to in-house practice, and the purpose of this practice note is to assist in-house lawyers wishing to offer pro bono services to the public. This will show them how to do so in accordance with the Solicitors' Regulation Authority (SRA) Handbook.

Legal status

This practice note is the Law Society's view of good practice in this area. It is not legal advice.

Practice notes are issued by the Law Society for the use and benefit of its members. They represent the Law Society's view of good practice in a particular area. They are not intended to be the only standard of good practice that solicitors can follow. You are not required to follow them, but doing so will make it easier to account to oversight bodies for your actions.

Practice notes are not legal advice, nor do they necessarily provide a defence to complaints of misconduct or of inadequate professional service. While care has been taken to ensure that they are accurate, up to date and useful, the Law Society will not accept any legal liability in relation to them.

For queries or comments on this practice note, contact the Law Society's Practice Advice Service.

Terminology

Must - A specific requirement in legislation or of a principle, rule, outcome or other mandatory provision in the SRA Handbook. You must comply, unless there are specific exemptions or defences provided for in relevant legislation or the SRA Handbook.

Should - Good practice for most situations in the Law Society's view. If you do not follow this, you must be able to justify to oversight bodies why this is appropriate, either for your practice, or in the particular retainer.

May - A non-exhaustive list of options for meeting your obligations. Which option you choose is determined by the risk profile of the individual practice, client or retainer. You must be able to justify why this was an appropriate option to oversight bodies.

SRA Code - SRA Code of Conduct 2011

SRA - Solicitors Regulation Authority

The Law Society also provides a full glossary of other terms used throughout this practice note  

Sign In or Register

This is premium content

To access premium content login to My Law Society.

Not registered? My Law Society is free and open to all users. Register below.

Not registered?

Registration is free and will only take a couple of minutes.

If you are a member of The Law Society you can use your MySRA account details to register.

Register
Update your contact preferences

Update your details in My Law Society and tell us how you want to hear from us.

Practice Advice Service

The Practice Advice Service provides a dedicated support line for Law Society members and employees of law firms. Call us on 020 7320 5675.

> Contact the Practice Advice Service
Previous versions

Previous versions of this page are available below:

Recommended

Lexcel Accreditation
Lexcel

The Law Society's quality mark for any practice that can demonstrate excellence in legal practice management and client care.

Lexcel > More
Professional Development
Risk management for small to medium law firms

On Tuesday 17 December 12:30 join us as we discuss risk management and how it is the ultimate investment for any law firm.

Risk management for small to medium law firms > More
professionals risk compliance
The SRA’s new Standards and Regulations – are you prepared?

The SRA Handbook is being replaced by the Standards and Regulations from 25 November, changing the way that the profession will be governed. Find out what’s changing and how we can help you and your firm stay compliant.

The SRA’s new Standards and Regulations – are you prepared? > More
SRA handbook being replaced
SRA Standards and Regulations - Introduction to new package

The new SRA Standards and Regulations will become effective later this year replacing the existing SRA Handbook. Attend this one-hour live webinar where our speaker will talk you through the new package, clarify the new format and more.

SRA Standards and Regulations - Introduction to new package > More
pdc logo
Thriving at work and at home in a 24/7 connected world webinar

Join this one-hour webinar on 2 December to learn more about how to manage mental health in an increasingly digital world.

Thriving at work and at home in a 24/7 connected world webinar > More