Excellence in Client Service

20 October 2017



Excellence in client service winner rradarConcentrating on the needs of clients for legal advice and representation lets rradar deliver a personalised service via our online resource centre, advisors, legal team, virtual legal assistant and social media channels. Clients can then build a legally compliant workplace with fewer claims, reduced premiums and less trouble from regulators.

Highly commended

Bennett Griffin LLP

Excellence in client service highly commended Bennett Griffin LLPBennett Griffin LLP’s strategy is ‘With You’. Within Private Client, this centres on empowering clients to make informed choices rather than leaving things to chance. One initiative is the firm’s ‘Trusted Assistants’ service, whereby clients are able to access administrative non-legal support without the associated fees of a qualified professional.

Croftons Solicitors

Excellence in client service highly commended Croftons SolicitorsCroftons’ approach to client care (introduced in 2010) focuses on accessibility, flexibility and transparency; developing close working client relationships at all levels; generating added value, savings and cost efficiencies, and offering proactive, strategic support to help our housing/regeneration clients meet the challenges and opportunities of a changing and uncertain operating environment.

Image gallery

View and download all images from the Excellence Awards 2017 from our Flickr gallery