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Price and service transparency

  • The Solicitors Regulation Authority (SRA) Transparency Rules come into force on 6 December 2018. This page brings together guidance and support to help you and your firm comply with the new minimum requirements.

    The rules require firms to publish price and service information on their websites, or to provide it to prospective clients on request if they do not have a website.

    The rules apply to specified areas of law. For individual clients, these are:

    • residential conveyancing
    • probate
    • immigration (except asylum)
    • road traffic offences
    • employment tribunal claims (unfair/wrongful dismissal).

    For business clients, they are:

    • employment tribunal claims (unfair/wrongful dismissal)
    • debt recovery (up to £100,000)
    • licensing applications for business premises.

    We are interested in hearing about your experiences with the implementation of the new rules, both positive and negative. This will help us to develop more useful and relevant guidance, and understand the impact of the new rules for any future review by the SRA or the Law Society. Case studies of your experiences or other feedback can be sent to regulation@lawsociety.org.uk.

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    One size does not fit all legal services consumers, new research shows

    Enforced publication of reams of information about legal services may hamper and not help consumers as they seek to make an informed choice about instructing a solicitor.

    6 December 2017
    Press release

    SRA consultations - 'Looking to the Future'

    On 27 September the SRA published two consultations as part of its 'Looking to the Future' work. The deadline for responses to both consultations is 20 December 2017.

    13 November 2017
    News

    FCA consultation on disclosure guidance and transparency rules - Law Society response

    We have responded to the FCA's consultation on changes to the requirements in disclosure guidance and transparency rules.

    28 April 2017
    Consultation response

    Legal Services Board draft business plan for 2017/18 - Law Society response

    On 17 February the Law Society submitted its response to the Legal Services Board's draft business plan for 2017/18.

    27 February 2017
    Consultation response

    Regulator's 'transparency' proposals could mislead clients

    Providing raw regulatory data on solicitor firms could mislead clients and undermine their ability to exercise informed choice, the Law Society said today responding to the SRA's proposals.

    31 January 2017
    Press release
    Prev 1 2
  • Recommended

    webinar
    Price and service transparency: how you can comply

    Join us on 22 November, 12:30, to discuss the new SRA transparency rules.

    Price and service transparency: how you can comply > More
    webinar computer screen
    Transparency requirements

    This OnDemand webinar discusses why the SRA introduced the rules and the potential implications for your firm

    Transparency requirements > More
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