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Price and service transparency

  • The Solicitors Regulation Authority (SRA) Transparency Rules came into force on 6 December 2018. This page brings together guidance and support to help you and your firm comply with the new minimum requirements.

    The rules require firms to publish price and service information on their websites, or to provide it to prospective clients on request if they do not have a website.

    The rules apply to specified areas of law. For individual clients, these are:

    • residential conveyancing
    • probate
    • immigration (except asylum)
    • road traffic offences
    • employment tribunal claims (unfair/wrongful dismissal).

    For business clients, they are:

    • employment tribunal claims (unfair/wrongful dismissal)
    • debt recovery (up to £100,000)
    • licensing applications for business premises.

    We are interested in hearing about your experiences with the implementation of the new rules, both positive and negative. This will help us to develop more useful and relevant guidance, and understand the impact of the new rules for any future review by the SRA or the Law Society. Case studies of your experiences or other feedback can be sent to

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    LSB approves new transparency rules

    The Legal Services Board has published its decision regarding the SRA's application to introduce new transparency rules.

    9 August 2018

    SRA announces new transparency rules: briefing for members

    The Law Society has produced a detailed briefing for members about the changes that follow the SRA's 'Looking to the Future' consultation.

    20 July 2018

    Legal Service Board's strategy consultation - Law Society response

    The Law Society has responded to the Legal Service Board's consultation on its draft strategy and business plan.

    16 February 2018
    Consultation response

    One size does not fit all legal services consumers, new research shows

    Enforced publication of reams of information about legal services may hamper and not help consumers as they seek to make an informed choice about instructing a solicitor.

    6 December 2017
    Press release

    SRA consultations - 'Looking to the Future'

    On 27 September the SRA published two consultations as part of its 'Looking to the Future' work. The deadline for responses to both consultations is 20 December 2017.

    13 November 2017
    Prev 1 2
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