We provide advice and support on regulatory processes and complaints, rules and ethics, professional indemnity insurance, and education and training.
We also represent the views of our members in our consultation responses to help shape the regulatory regime in England and Wales.
Our team of solicitors answers questions on anti-money laundering, customer due diligence, client care, and conveyancing.
We hosted a webinar in partnership with Accuity on overcoming AML challenges for law firms. We share some of our answers.
I am aware of the client information I must provide under the Consumer Contracts Regulations when forming a retainer off-premises with a consumer. My client has requested that I send all written communications by email. Will this satisfy the Regulations?
In our client care letter, we advise clients that we have professional indemnity insurance and the value of our cover. We state that the details of our insurer are available on request. Is this sufficient or should we include the details as well?
Do I have to inform a client of their right to detailed assessment prior to pursuing them on an outstanding bill?
I acted for a client in a property manner and issued a final bill. However, my client became bankrupt before paying the bill. His trustee in bankruptcy has asked me to provide certain documents from the file. Can I exercise a lien over the client's papers?
My firm's COLP has asked me to consent to being named as the firm's insurance mediation officer. What qualifications do I need for the role?
I have been asked to administer an oath. However, the deponent has already signed the affidavit. Is there any requirement for her to sign the affidavit in my presence?
We are taking on a new solicitor. Do we have to undertake CRB (Criminal Records Bureau) checks?
Other advice, products and services from the Law Society:
Join this conference to examine current compliance issues that are affecting firms and legal departments and mitigate risk.