Client care

Information on letterheads, emails and websites

You must include certain information on your letterhead, website and emails.

This practice note sets out guidance on the information that must be included.

The SRA Standards and Regulations 2019 replaced the SRA Handbook (2011) from 25 November 2019 and any references in this practice note are to the new regulations.

This practice note is relevant to all law firms authorised by the Solicitors Regulation Authority (SRA).

It’s also relevant to individual solicitors, registered European lawyers (RELs) and registered foreign lawyers (RFLs), wherever they practise.

This practice note is the Law Society’s view of good practice in this area, and is not legal advice. For more information see the legal status.