Accessible websites help all users to have a positive experience online. People should be able to easily access or benefit from the information on them.

We’re working hard to make our website more accessible. We aim to meet digital accessibility guidelines as we create new content for our website and remove old information. As we create new content, this should meet these guidelines by default.

Our website has been audited by the Digital Accessibility Centre (DAC), which checks digital content meets best practice accessibility standards. DAC tests for disabilities including:

  • mobility impairments
  • blindness
  • deafness
  • Asperger’s
  • learning disabilities

Plain English

We write clearly and simply, so users can understand quickly and easily.

Sometimes we need to use technical legal language, but we communicate this information more easily by using simple sentence structures around it.


Where possible, we do not use PDFs. If we do, it’s usually because the content is a:

  • form you need to download and complete
  • leaflet you need to download and print
  • long supporting document

To view and print PDFs, you may need other software such as Adobe® Acrobat® Reader installed.

Colour contrast

People who are colour blind or dyslexic cannot see the difference between certain colour combinations. The colour of our website text contrasts with the background so that our content is easily readable.

Designed for mobile

Our website recognises if you’re using a mobile device. The content will automatically resize based on the size of the screen you’re looking at.

Accessible formats

If you need any of our information in another format, or if you need help finding information, please contact us.

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