Helplines for solicitors

Our free and confidential helplines offer practical support to solicitors and their employees on professional and personal issues. All our helplines are open Monday to Friday, 9am to 5pm.
Are you a member of the public?

Law Society helplines are not available to the public.

Learn about common legal issues and how to find and use a solicitor with our resources for public visitors.

For help with legal research, see our guides on how to find legislation or trace past solicitors and law firms.

The guidance we offer is based on the information you give us. We do not:

  • offer legal advice
  • accept responsibility for any liability which arises as a result of the guidance we give

We can direct you to other support services for any professional or personal problems you may be facing.

Our calls are confidential. However, if we suspect money laundering activity or serious professional misconduct, we may be required to report it to law enforcement agencies.

Practice Advice Service

Our Practice Advice Service offers support on legal practice for Law Society members and their staff. It covers a range of topics including:

  • compliance
  • conveyancing
  • litigation
  • private client
  • professional indemnity insurance
  • solicitor's costs

Call: 020 7320 5675

Email: practiceadvice@lawsociety.org.uk

Opening hours: 9am to 5pm, Monday to Friday

Read some of our recent Q&As

Anti-money laundering helpline

Our anti-money laundering helpline offers support on anti-money laundering issues such as:

Call: 020 7320 9544

Email: aml@lawsociety.org.uk

Opening hours: 9am to 5pm, Monday to Friday

Lawyerline

Contact Lawyerline for guidance on client care and handling complaints, including how to:

  • resolve complaints directly with clients
  • engage effectively with the Legal Ombudsman

Call: 020 7320 5720

Email: lawyerline@lawsociety.org.uk

Opening hours: 9am to 5pm, Monday to Friday

Pastoral care helpline

If you're experiencing personal, financial or employment difficulties, our pastoral care helpline can help you to find the support you need.

Call: 020 7320 5795

Opening hours: 9am to 5pm, Monday to Friday

Library enquiry service 

Our team of law librarians can support members with their legal research questions and document supply requests

Call: 020 7320 5946

Email: library@lawsociety.org.uk

Opening hours: 9am to 5pm, Monday to Friday

Other support for our members

We work with partner organisations to give you support on a wide range of issues.

Find out more about other support services available

There are several services and resources available to help solicitors who are facing financial difficulties.

Are you a member of the public?

Law Society helplines are not available to the public.

Learn about common legal issues and how to find and use a solicitor with our resources for public visitors.

For help with legal research, see our guides on how to find legislation or trace past solicitors and law firms.

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