Q and As
Our Q and As are examples of some of the recent questions that the Practice Advice Service has helped solicitors with. If you cannot find the answer you need, contact us.
What should I do if I receive a letter of complaint from someone who is not a client?
I acted for the seller in a conveyancing matter where the buyer was unrepresented. I have just received a letter of complaint from the buyer who wants my firm to pay him compensation for the delayed completion. What should I do?
Should I share information about the execution of a will with a rival firm?
I've been contacted by a firm acting for the daughter of a client who moved into a care home. They're demanding information about the circumstances in which my client gave instructions for her will and it was executed. Must I provide this information?
My client is paying the other side’s legal costs. Should the opponent’s solicitors issue a VAT invoice?
My client has agreed to settle a claim against them and pay the other side’s agreed legal costs. The opponent’s solicitors have sent me a note of their costs but it does not look like a proper solicitor’s invoice. Should they re-issue a proper invoice?