This practice note is our view of good practice in this area. It’s not legal advice.
Practice notes are issued by the Law Society for the use and benefit of its members. They represent our view of good practice in a particular area. They’re not intended to be the only standard of good practice that solicitors can follow. You are not required to follow them but doing so will make it easier to account to oversight bodies for your actions.
Practice notes are not legal advice, nor do they necessarily provide a defence to complaints of misconduct or of inadequate professional service. While care has been taken to ensure that they’re accurate, up to date and useful, the Law Society will not accept any legal liability in relation to them.
For queries or comments on this practice note contact the Practice Advice Service.
SRA Standards and Regulations
The SRA Standards and Regulations 2019 replaced the SRA Handbook (2011) from 25 November 2019.
There are seven mandatory principles which apply to all those the SRA regulates and to all aspects of practice. The principles can be found in the SRA Standards and Regulations.
The principles apply to all authorised individuals (solicitors, RELs and RFLs), authorised firms and their managers and employees. They also apply to individuals and the parts of a licensed body involved in delivering the regulated services.
The parts of the SRA Handbook that are particularly relevant to the issue of outsourcing are:
Paragraphs 3.5, 5.3, 6.3, 7.1, 7.2, 7.4 and 8.10 of the Code of Conduct for Solicitors, RELs and RFLs (SCCS)
Paragraphs 2.3, 2.5, 3.1, 4.2, 6.3, 8.1 and 9.1 of the Code of Conduct for Firms (SCCF)