The Legal Services Board’s (LSB) draft policy statement on empowering consumers aims to improve consumers’ understanding and engagement with the legal services market.
Find out what's happening with the LSB's work on quality indicators and how to get involved in the SRA's digital comparison tool pilots.
It's in the public interest for regulators to set standards, rather than leave it to consumers to work out the quality of a solicitor or law firm.
As many as 32% of law firms may not be fully complying with the Transparency Rules. Dave Seager explains why your website 'shop window' is more crucial than ever.
Your weekly update from our public affairs team on all the latest developments and debates in Parliament and across Whitehall.
We are pleased by the great strides made in transparency within the regulated legal services market but more needs to be done to protect consumers from harm.