Dave Seager explains some steps you can take to make your website more open and welcoming, and stand out from the competition.
Rebecca Atkinson looks at some of the reasons why clients complain and how to avoid complaints by focusing on providing good service in key areas.
The authors of the Solicitor's Handbook 2019 discuss the major changes coming for solicitors against a background of uncertainty.
Dave Seager of SIFA Professional outlines five steps you can take to reboot your firm’s website and attract new clients, in light of the SRA’s Transparency Rules.
Dave Seager explains why solicitors should view price transparency as a great opportunity to refresh their websites and attract new clients.
Compliance and ethics specialist Tracey Calvert explains how to publish a complaints procedure that complies with the SRA service transparency rules.