Issue 5 of Research Roundup, the Law Society's regular publication highlighting recent research on the legal services market, includes reports published over the last four months and covers a range of themes, including private individuals’ use of legal services and ways of improving market access for consumers.
Highlights of this issue include:
- Thematic studies of provision of services by solicitors to clients with asylum and family legal needs
- Comparisons of approaches taken in other sectors to consumer segmentation and information remedies
- Implications of the technology age for providers