You are here:
  1. Home
  2. Support services
  3. Advice
  4. Practice notes
  5. Consumer Protection Regulations in conveyancing

Consumer Protection Regulations in conveyancing

25 February 2016

The purpose of this practice note is to alert you to the new guidance in relation to the CPRs and its implications for practice.

This guidance note puts forward recommendations on a cautious basis to avoid the present uncertainties in the application of the CPRs.

Legal status

This practice note is the Law Society's view of good practice in this area. It is not legal advice.

Practice notes are issued by the Law Society for the use and benefit of its members. They represent the Law Society's view of good practice in a particular area. They are not intended to be the only standard of good practice that solicitors can follow. You are not required to follow them, but doing so will make it easier to account to oversight bodies for your actions.

Practice notes are not legal advice, nor do they necessarily provide a defence to complaints of misconduct or of inadequate professional service. While care has been taken to ensure that they are accurate, up to date and useful, the Law Society will not accept any legal liability in relation to them.

For queries or comments on this practice note contact the Law Society's Practice Advice Service.

Terminology

SRA - Solicitors Regulation Authority

Must - A specific requirement in legislation or of a principle, rule, outcome or other mandatory provision in the SRA Handbook. You must comply, unless there are specific exemptions or defences provided for in relevant legislation or the SRA Handbook.

Should - Outside of a regulatory context, good practice for most situations in the Law Society's view. In the case of the SRA Handbook, an indicative behaviour or other non-mandatory provision (such as may be set out in notes or guidance).

These may not be the only means of complying with legislative or regulatory requirements and there may be situations where the suggested route is not the best possible route to meet the needs of your client. However, if you do not follow the suggested route, you should be able to justify to oversight bodies why the alternative approach you have taken is appropriate, either for your practice, or in the particular retainer.

May - A non-exhaustive list of options for meeting your obligations or running your practice. Which option you choose is determined by the profile of the individual practice, client or retainer. You may be required to justify why this was an appropriate option to oversight bodies.

The Law Society also provides a full glossary of other terms used throughout this practice note

Sign In or Register

This is premium content

To access premium content login to My Law Society.

Not registered? My Law Society is free and open to all users. Register below.

Not registered?

Registration is free and will only take a couple of minutes.

If you are a member of The Law Society you can use your MySRA account details to register.

Register
Update your contact preferences

Update your details in My Law Society and tell us how you want to hear from us.

Practice Advice Service

The Practice Advice Service provides a dedicated support line for Law Society members and employees of law firms. Call us on 020 7320 5675.

> Contact the Practice Advice Service
Related content

Recommended

Property Community
Property - Your key to success

Our property community offers members access to CPD-accredited events, best practice and advice from specialist residential and commercial practitioners.

Property - Your key to success > More
conveyancing handbook 26 edition cover
Conveyancing Handbook 26th Edition

A trusted first port of call for thousands of conveyancers. New edition now available to pre-order.

Conveyancing Handbook 26th Edition > More
Professional Development Centre logo
Commercial property update 2019

On Friday 1 November 12:30 join us as we discuss the latest developments in commercial property. Don't miss out on our live Q&A.

Commercial property update 2019 > More
Conveyancing Quality Scheme Accreditation
Conveyancing Quality Scheme

Awarded to law firms that meet the required standards of technical expertise and client service in conveyancing with its CQS accreditation. Look out for it on Find a Solicitor search results.

Conveyancing Quality Scheme > More