Rebecca Atkinson is director of risk & compliance at Howard Kennedy LLP. She is also the Money Laundering Reporting Officer, Money Laundering Compliance Officer, Anti-Bribery Officer and Whistleblowing Officer
All posts by Rebecca Atkinson
17 February 2020
In the first of a two-part series on complaints, Rebecca Atkinson, the director of risk & compliance at Howard Kennedy LLP, looks at some of the reasons why clients complain and how to avoid complaints by focusing on providing good service in key areas.