The Solicitors Regulation Authority (SRA) Transparency Rules came into force on 6 December 2018. This page brings together guidance and support to help you and your firm comply with the new minimum requirements.
The rules require firms to publish price and service information on their websites, or to provide it to prospective clients on request if they do not have a website.
The rules apply to specified areas of law. For individual clients, these are:
For business clients, they are:
We are interested in hearing about your experiences with the implementation of the new rules, both positive and negative. This will help us to develop more useful and relevant guidance, and understand the impact of the new rules for any future review by the SRA or the Law Society. Case studies of your experiences or other feedback can be sent to email@example.com.
In the first of a two-part series on complaints, Rebecca Atkinson, the director of risk & compliance at Howard Kennedy LLP, looks at some of the reasons why clients complain and how to avoid complaints by focusing on providing good service in key areas.
The authors of the Solicitor's Handbook 2019 discuss the major changes coming for solicitors against a background of uncertainty.
This practice note describes the new SRA Transparency Rules and offers support to solicitors in deciding how to comply with the new Rules.
This guide gives an overview of price and service transparency. You should read it alongside our practice note on price and service transparency.
Compliance and ethics specialist Tracey Calvert explains how to publish a complaints procedure that complies with the SRA service transparency rules.
Compliance and ethics specialist Tracey Calvert explains how to apply the new price transparency rules when acting for a small business.
Pearl Moses talks to Rebecca Atkinson, risk director at Howard Kennedy LLP, about how her firm is dealing with the requirements.
Small businesses and individuals who need legal advice will be able to find regulated information from law firms about their fees and services.
This podcast offers practical tips to ensure your firm is ready for the new price transparency obligations.
The Law Society has reminded the profession that new SRA rules mean firms must publish a range of price and service information by 6 December.