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Why set up a mentoring and buddying scheme?

There can be hesitance to engage in mentoring schemes – especially in smaller practices. Melanie Hadwin and Susanta Banerjee make the case for how mentoring...

Three ways to improve client care at your law firm

When prospective clients contact you, they are often facing challenging life circumstances. So, it’s important to make the onboarding process as smooth as possible. Alexa...

Recruiting and retaining talent: how to attract the right people

Without the right people around you, your firm might not reach its full potential. Priya Dhokia sets out the steps you can consider to attract...

Client experience: the secret to winning business with less activity

Emma Egerton-Jones looks at how to tackle the twin challenges of retaining key clients and winning new ones.

Reputation management: how to navigate a PR disaster

Reputation management specialist Nick McAleenan sets out what to consider if you find your firm in the eye of the storm.

Greenwashing: what do you need to know?

Many prominent businesses have accusations of 'greenwashing' levelled at them. But what exactly is it? And how can you prevent your organisation from getting into...

“All you can see is dark”: dealing with depression as a small firm leader

Nigel Pullen built his small firm from the ground up almost 40 years ago. The journey wasn’t always easy – for Mental Health Awareness Week...

Opening up; stress, pressure and mental ill-health in private practice

Managing your mental health in a demanding work environment can be incredibly challenging. For Mental Health Awareness Week, three solicitors open up about their experiences...

How to reduce your firm’s energy costs

As energy bills rise, law firms are looking for ways to keep costs down and reduce their carbon footprint. Smart Energy GB explores how installing...

What would you do if your partner stole from your firm?

Alan Sheeley, Samantha Palmer and Michael Reading share key actions you must take should you receive an allegation of fraud within your firm.

The shared service centre model: could it work for your business?

AI tools have seen a boom in recent years, with many questioning how these could shape the future of legal services. But change takes time....

How you and your clients can benefit from investing in legal translation services

Nicole Fenwick and Irene Corchado Resmella explore how working with a specialist legal translator can help break down language barriers to benefit both you and...

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