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Q and As
Our Q and As are examples of some of the recent questions that the Practice Advice Service has helped solicitors with. If you cannot find the answer you need, contact us.
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Most relevant
Date Ascending
Most recent
Can a client’s ashes be scattered in his local river?
My client would like to be cremated and have their ashes scattered in a local river. Is this permissible and will they need an Environment...
22 Sep 2023
How can I make a neurodivergent client’s court appearance less stressful?
I’m a criminal defence solicitor. An autistic client faces a Crown Court trial. How can I make their court appearance less stressful?
01 Aug 2023
Can I withdraw a suspicious activity report I made yesterday to the National Crime Agency?
Can I withdraw a suspicious activity report (SAR) I made yesterday to the National Crime Agency (NCA)? New information has now removed all suspicion.
30 Sep 2021
Do we need to appoint an MLCO if we have an MLRO?
My firm has a money laundering reporting officer. Do we need to appoint a money laundering compliance officer? Can it be the same person?
22 Sep 2023
When can I charge for home visits?
A potential client asked me to visit their home to take instructions for a new will. Can we charge for home visits?
20 Jun 2023
What information can a bank request about our client account?
Our bank requested information on specific client account payments. Is there an anti-money laundering (AML) requirement for disclosure?
06 Mar 2024
Bill - request for assessment
My client is unhappy with my bill. We have exhausted the internal complaints procedure and I have given him the contact details of the Legal...
26 Feb 2019
How long should a client's original will be retained?
Does the Law Society publish any guidance on how long a client's original will should be retained?
02 Aug 2019
What support is available to firms renewing their PII?
My firm’s PII is due for renewal in two months’ time. I’m finding it difficult to get a competitive quote. Do you offer any support...
07 Sep 2020
What’s the definition of a residential transaction?
I’m acting in the purchase of a new build home. I understand that the Conveyancing Protocol is designed for use in residential transactions. What’s the...
27 May 2020
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