Legal aid


In April 2013, the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) came into effect and introduced funding cuts to legal aid, meaning fewer people can access legal advice.

In October 2017, the government announced it would conduct a post-implementation review of the legal aid changes in LASPO.

In February 2019, the Ministry of Justice (MoJ) published a post-implementation review of part 1 of LASPO. It also published a Legal Support Action Plan that sets out how the government plans to improve access to legal support services.

Our view

In 2017, we reviewed the legal aid changes introduced under LASPO and found:

  • legal aid is no longer available for many who need it
  • those eligible for legal aid find it hard to access
  • wide gaps in provision are not being addressed
  • LASPO has had a negative impact on the state and society

Read our LASPO review (PDF 903 KB)

What this means for solicitors

The outcome of the government’s review will not fundamentally change LASPO as the basis for providing legal aid.

However, the government has proposed some significant developments and initiatives which could improve access to legal aid.

Civil legal aid helpline

Since 2013, legally aided advice for debt, discrimination and special educational needs could only be accessed by telephone. This was known as the Mandatory Telephone Gateway.

The government is changing the requirements so clients can choose telephone advice or face-to-face advice.

The Mandatory Gateway will be removed by spring 2020.

Criminal legal aid fees

The criminal legal aid fee schemes will be reviewed by summer 2020.

Early advice

The government plans to pilot the expansion of legal aid to cover early advice in a specific area of social welfare law by autumn 2019.

Exceptional case funding

By the end of 2019, the government plans to:

  • work with legal practitioners on simplifying the exceptional case funding process, including a possible new emergency procedure
  • speed up the process, to make sure people can access funding when they need it

Family legal aid

The government will expand the scope of legal aid to include:

  • separated migrant children in immigration cases
  • special guardianship orders in private family law

We’re working with government to look at a different way of providing family legal aid.


The government plans to consult on:

  • proposals to provide separate guidance for families which sets out the inquest process and legal aid system in plain English
  • backdating the legal help means test waiver so that all payments can be backdated to the date of application if a waiver is granted

Legal aid reform

The government will launch a campaign in autumn 2019 to improve awareness of how people can access legal support, including legal aid.

Legal support

The government will invest up to £5m in innovation, using the LawTech sector, to deliver new legal support services.

A pilot will explore how government can better coordinate and signpost legal support. Legal support hubs will also be piloted, tested and evaluated.

The government will test changes to triage and signposting support offered as part of the civil legal aid helpline.

Litigants in person

The government will increase the support offered by the MoJ and HM Courts and Tribunals Service and increase funding for the Litigants in Person Support Strategy to £3m for the next two years. 

Means test

The government plans to:

  • review legal aid eligibility (means testing) by summer 2020
  • extend eligibility for non-means tested legal aid for parents opposing applications for placement or adoption orders

Regulatory and administrative requirements

By the end of 2020, the government will review the regulatory and administrative requirements passed on to legal aid providers to make sure they’re as streamlined as possible.


The government will set up the Legal Support Advisory Network to:

  • make use of external expertise
  • influence research and evaluation proposals
  • consider new research opportunities and collaborations

What we’re doing

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