Price and service transparency

My LS

The Solicitors Regulation Authority (SRA) Transparency Rules came into force on 6 December 2018. This page brings together guidance and support to help you and your firm comply with the requirements.

Resources

SRA transparency rules: briefing for members

All resources

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SRA transparency rules: briefing for members12 Aug 2020

Economic response to the SRA Handbook review12 Aug 2020

Price and service transparency04 Feb 2021

Price and service transparency - how you can comply20 Feb 2020

CMA review of the legal services market study18 Dec 2020
LSB State of Legal Services 2020 report01 Dec 2020
Price and service transparency20 Feb 2020

Solicitor Brand Campaign

We're promoting the value of solicitors to members of the public, business owners and decision makers across England and Wales.

News and articles

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Small firms
Feature

If you're opposed to price transparency, you're missing the point

As many as 32% of law firms may not be fully complying with the Transparency Rules. Dave Seager…

08 Jan 2021

Brexit
Blog

Parliamentary report: Private International Law Bill receives royal assent

Your weekly update from our public affairs team on all the latest developments and debates in Parliament and across Whitehall.

21 Dec 2020

Regulation
Press release

CMA recognises progress in the regulated legal services market

We are pleased by the great strides made in transparency within the regulated legal services market but more needs to be done to protect consumers from harm.

17 Dec 2020

Small firms
Feature

Make yourself clear: Embracing transparency during lockdown

Dave Seager explains some steps you can take to make your website more open and welcoming, and stand out from the competition.

15 May 2020

Client care
Blog

On the same side: how to handle complaints

Rebecca Atkinson looks at some of the reasons why clients complain and how to avoid complaints by focusing on providing good service in key areas.

17 Feb 2020

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