Office of Legal Complaints business plan and…
We've responded to the Office of Legal Complaints' consultation on its business plan and budget 2021/22 for the Legal Ombudsman service.
You should write to the client confirming the discussions held during the initial interview if you:
If you’re continuing with the retainer, you should make sure that specific items agreed during the interview are included in any written terms and conditions sent to the client.
For more information, see our practice note on client information requirements.
While every effort has been made to ensure the accuracy of the information in this article, it does not constitute legal advice and cannot be relied upon as such. The Law Society does not accept any responsibility for liabilities arising as a result of reliance upon the information given.
Call the Practice Advice Service on 020 7320 5675 or email firstname.lastname@example.org.
The Practice Advice Service is staffed Monday to Friday from 9am to 5pm.